Privacy policy

Deleting your account

You can delete your Windrow account from inside the app: Settings, or the Account menu. Deleting it ends your sign-in and your access to every farm or business you belong to, turns off the share links you created, and removes your email address and phone number from your profile. Your name stays on the entries you made, marked as deactivated, so a farm's records still say who recorded them.

Deleting your account does not delete a farm's records. Fields, stacks, hauls, statements and payments belong to the farm, and anyone you did business with keeps their copies. If you run a farm with other people on it, you choose whether to leave it (handing it to another member when nobody else could run it) or to close it for everyone. A closed farm keeps its records, everyone on it loses access, and nobody else's sign-in is deleted. Windrow support can reopen a closed farm.

We keep the email address you signed in with, separately and privately, for one purpose: if you contact support after deleting your account by mistake, we can confirm it's you and connect a new sign-in to your farm by hand. That address is never used to sign anyone in, to match an invitation, or to send you marketing. Signing up again with it starts a new, empty account unless support reconnects it.

We email you once to confirm the deletion, and we tell the people on a farm when it is closed. Deleting your account doesn't cancel a farm's plan. Questions:support@windrowag.com.